FAQ:

Q :What is a ScriptHop Packet?

The Packet bundles everything you need to market your script into one simple link that's easy to email or even text. It includes the script (even multiple revisions of the script), documents like lookbooks and bibles, and information about the project such as the logline, synopsis, character breakdowns, attachments, writer bio, and more.

Q :Who should be using it?

Whether you're an A-list writer, a first time writer, or a student, the Packet allows you to send your materials securely, helps you convey your idea, and has even been shown to help writers re-examine their script in the process.

Q :How does ScriptHop help protect my script?

By emailing a ScriptHop Packet link, you have controls over who can access that link even after it's sent, while emailing out your script as a PDF, you give up all control once you hit the send button. Sending a Packet link allows ScriptHop to track how many clicks the link gets, notifying you of the amount of traffic it is receiving. Seeing too much traffic, to the point it's a concern? You can simply kill the link, cutting off access. ScriptHop's Packet allows you to determine if recipients can download your script as a PDF or not. There's even a feature where you can limit the recipients to the email addresses you want to give access to. When those recipients click the link, they will be asked to enter a code that will be emailed only to them. Once they enter the code, ScriptHop will know their browser and not ask them to verify again for 45 days.

Q :How does ScriptHop protect my vision?

Agencies, studios, and production companies often rely on readers to read your script and then summarize your work with a logline and synopsis, as they do coverage. Someone else's summary of your work is then what is used to describe your project throughout that organization. With ScriptHop's Packet, your vision can always travel with your script, no matter how many email forwards or how many "telephone games" are played, as long as they continue to forward your Packet link. You'll also be saving readers a lot of work writing synopses, which most don't enjoy doing. They will have more time to focus on your script and their thoughts on the story.

Q :What other protections should I be considering?

To officially register your work, you may want to copyright it or register it with the WGA.

https://nofilmschool.com/how-to-copyright-your-screenplay

Q :Is this a bulletin board system like InkTip?

No. We do not have any backend entry for industry people to discover scripts. If you're looking for that, we like the people behind Script Revolution.

Q :Can anyone find and view my Packet and script?

No. The Packet works similar to Dropbox in that you have to actually send someone a link for them to view it. It is not browsable in any environment, nor will it show up in Google unless you happen to post your link on a website.

Q :Do the people I send Packets to need special software?

No. The only thing recipients need is a browser.

Q :Do the people I send Packets to need an account?

No. Recipients will not be asked to setup an account or provide any information, unless you have specified in your link security options that they must verify their identity via email verification.

Q :How much does it cost?

ScriptHop currently offers both a BASIC and a PREMIUM plan. The BASIC plan is FREE and offers security features for sending out your script, as well as ensuring all recipients are on the latest version of your script and pitch documents. The PREMIUM plan helps you convey your vision and helps keep decision makers engaged in your project with the new Circle Back feature. PREMIUM is priced at $7.99 per month.

Q :What happens to me if I signed up when it was free?

Those with accounts prior to version 2.0 will have their existing Packets grandfathered in for free while those Packets exist. We are also giving those users 2 full years of a PREMIUM subscription for any new Packets they create.

Q :Is there a hidden catch like data mining or information sharing?

As far as anything that should concern the writer, the answer is no. We do plan to use algorithms to look for patterns and see how information travels in order to provide industry wide inclusion and diversity reporting. This is an important metric that we should all be aware of and ScriptHop can be in a unique position to see the kinds of projects being created and how they travel. At no point will any of this reporting reveal identities of writers or anyone in the industry or any specific information about a script. Finally, at no point will humans ever be directly looking at a script without the express permission of the writer.

Q :Does ScriptHop read my scripts?

No. While our AI will initially read your script to help you build a packet, none of that information is looked at by anyone at ScriptHop, and the system itself does not perform any data mining. In the future, if we were to offer any services that would require that, the writer would have to give express permission to allow us to do so.

Q :Is this meant to be a lookbook builder?

No. Lookbooks and bibles are freeform documents that span several pages and go deep into a project. The Packet is an interactive single source of information to get recipients excited about your project so they choose to read the script or dive into your lookbook or bible. Imagine the Packet as an envelope with info about your project on the outside and all your documents on the inside.

While the Packet is not a lookbook or bible, it may be something you choose to create instead of a long PDF document. There are many advantages that the Packet has with interactivity and a "to the point" way of marketing your project that everyone in the industry will be able to easily consume.

Q :Do I have to have all those sections for my packet?

Absolutely not. You can enter in as much or as little information in your packet as you'd like. We do, however, strongly recommend you at least enter genre, logline, and a short synopsis. For the effort involved, the payoff is well worth it. Adding sections beyond that, such as character breakdowns, can also be highly beneficial.

Q :What if I need help creating a Packet?

We have a very robust Tips and Examples resource created by multiple professional industry writers and readers that will help guide you through creating your packet and explain the ins and outs of marketing your script.

If you're experiencing technical challenges, please email our support staff at support@scripthop.com for assistance. However, they will not be able to guide you through building your materials.

Q :Where is my information stored and who has access?

All of your documents and information are securely stored in IBM's Cloud environment. Only very select high up members of ScriptHop's staff can even access this data. Even our technical support staff cannot look at your information without you explicitly providing them a temporary access.

Q :Does ScriptHop claim ownership over any of my content?

Absolutely not! You have complete rights to any IP shared in your Packet. In fact, adding additional content, beyond the script, can legally boost your ownership over the ideas expressed in your project!

Q :Are there any restrictions to my content?

Your content is not considered public so we don't look at it. We strongly recommend that you keep all of your imagery and descriptive content to PG-13 or you could risk being off-putting to recipients of your packet.

Any illegal content is strictly prohibited, and we strongly suggest making sure you have the rights to share any of the materials included in your Packet.

Q :What happens if I downgrade my subscription plan?

If you are a subscribed user, you can downgrade your account by going to the Account link at the top and clicking on the Change Plan button. There, you can choose to downgrade from PREMIUM to the BASIC plan.

After you downgrade, your existing service level will continue until the next renewal period. At that point, your billing will change or be stopped entirely if going to BASIC.

Downgrading to the free BASIC plan will keep all of your Packets, without any information loss. However, you will not be able to access the extended information sections or media features. None of this information will be lost, however. Resubscribing to PREMIUM will bring it all back. Until that time, any recipients clicking on your link will only see the BASIC level of information, which includes your script, any attached documents, logline, and short synopis.

Q :How do I cancel my subscription plan?

We'd hate to see you go, but should you wish to cancel your plan and delete your account, simply click on the Account link at the top of the page to go to your account home page. At the bottom of the page, you'll see an option in red to delete your account. Click this link and follow the confirmation prompts.

Once you've confirmed you want to delete the account, the system will permanently delete all of your projects and any scripts, documents or assets associated with those projects. This cannot be undone. The only remaining information on your or your account will simply be references to any purchases you've done on the site (should there be a payment concern to be reviewed). Any remaining indentifiers will be hashed, only being able to be compared with the original information, if provided by you.

Q :How do I report copyright infringements?

As we support our users uploading images and linking to video content hosted at YouTube and Vimeo, we do not allow any content to be posted that violates any existing copyrights. Should you wish to make a DMCA claim, please email admin@scripthop.com with details around your concerns.